SurveyCTO
SurveyCTO
Because we care about your data, too
In mobile-data-collection applications, Collect allows you to collect data offline so that you can conduct household interviews, facility inspections, or any other kind of data collection even in remote, poorly-connected environments.
In telephone-survey applications, Collect can take over as your default phone app, deeply integrating call-management features with form-filling features, effectively turning any Android device into a mobile call center. Survey forms can launch and manage phone calls, you can receive calls within the app, and the entire user experience has been optimized for interviewing.
For multi-use devices, Collect makes it easy to switch between Collect and other phone apps, so that you’re always using the right phone app for your needs. A setting allows you to use Collect as your default phone app either on-demand, whenever-running, or always.
Collect is a core part of the overall SurveyCTO product, which also includes web and desktop software components. After data has been collected with Collect, it is uploaded to the SurveyCTO server when an Internet connection is available or transferred to a supervisor’s laptop over a local (offline) wi-fi connection.
FEATURES
Here’s why thousands of leading organizations trust SurveyCTO to power their rigorous and complex data collection needs.
POWERFUL DESIGN AND FLEXIBILITY
Build complex forms and monitor and visualize your data with ease.
Robust design and testing. Use the drag-and-drop form designer to create and revise forms, case management workflows, and datasets with complex branching logic, non-linear navigation, linkages to previous survey rounds, and form version control. Rigorously test forms before deployment to mobile devices and web forms.
Extensive data categories. Capture a wide variety of data types, such as audio audits, media files, device sensor data, QR codes, signatures, and GPS positions, boundaries, and paths.
Sophisticated quality control. Pre-load and stream data, as well as set up the review and correction workflow before publishing. Configure automated quality checks that flag outliers, suspicious distributions and means, values that violate frequency or numeric thresholds, and error-prone submissions.
Powerful monitoring and visualization. Instantly visualize incoming data at individual or aggregate levels with the built-in Data Explorer. Integrate with hundreds of other tools using Zapier, OpenFN, and Google Sheets, or use API and webhooks for further visualization and analysis. Download your data in multiple formats to use with other tools.
BEST-IN-CLASS SECURITY
Protect your data with multiple layers of encryption and redundancy from your device to our secure servers.
Public/private key encryption. Protect your data with industry-leading 2048-bit encryption, including user-owned encryption keys and automatic encryption in transit, thanks to SSL. Control which fields to share or publish and shuttle encrypted data without exposure to an Internet-connected computer.
Customizable teams and user roles. Create team groups for every level of your organization or project needs. Configure fully customizable user permissions and silo access to forms and data to easily manage multiple projects on a single server.
Single sign-on (SSO) support. Set up seamless logins and manage user access in response to device loss or staff changes with Google, Okta, and Azure AD SSO support.
Multiple server locations. Enjoy secure hosting in your choice of US or EU data centers with state-of-the-art firewalls and penetration monitoring technology.
Compliance and privacy protection. Rely on our commitment to privacy, as well as data security that satisfies GDPR compliance standards and institutional review boards (IRBs).
HIGH PERFORMANCE RELIABILITY
Rest assured that the SurveyCTO platform will always deliver.
Stable servers. The SurveyCTO platform is built on fixed, stable Linux servers that we maintain and won’t change over time.
Subscription-specific servers. Every subscription has its own virtual server that includes the SurveyCTO software, as well as matching versions of the mobile and desktop software components.
Code consistency. The mobile apps and web forms have an identical code base. What you see online is what you get in the field.
99.99% system reliability. Around-the-clock server uptime with 24×7 monitoring and multiple level backstopping means that you never have to worry about outages or performance issues.
IMMEDIATE EXPERT SUPPORT
Count on time-saving and thoughtful guidance that will help your project succeed.
24×7 support team availability. Submit a support request and receive a prompt response from our expert research and data collection professionals. No question is too small.
Extensive support library. Take advantage of over 230 help articles, sample forms, video tutorials, and user forums.
Online training course. Participate in each module of our self-paced online training course to get introduced to SurveyCTO or refresh your skills.
Pros
- It has been of great help in our work. As a researcher, we are always in constant need of data – quality data-, and I think SurveyCTO helps us get just that.
- SurveyCTO is easy to use, it does not require very intense training. The features I love the most include the skip logic feature and question branching.
- Above all, the customer service is outstanding. I don’t think I’ve waited more than 10 minutes to get an email reply with a thorough answer to my questions.
cons
- The generic versions downloadable from the playstore have always been awful. I have never really understood how the stock program can be so deficient compared to the customized one.
- Learning how to program the software was very difficult for me. I struggled to learn the programming language as it was my first trying out any form of coding.
- The debugging and troubleshooting can be very frustrating when it comes to identifying the particular sources or causes for why a particular function is not being executed correctly.
HASSLE-FREE, TRANSPARENT PRICING
Stop worrying about features, limits, access levels, and all the other complicated aspects of selecting a data collection platform. SurveyCTO gives you everything you need in an all-in-one subscription – for one project or 100.
EVERYTHING YOU NEED
Here are some of our most noteworthy features. For the full list, head over to our features page, or watch the overview video.
FLEXIBILITY
- Mobile data collection – even offline
- Case management
- Complex survey logic and automated workflows
- Preload external data for panel surveys
DATA QUALITY
- Detect errors using unique meta-data
- Visualize data in real time
- Create automated statistical checks
- Review and correct data
SECURITY
- Single-sign-on with Google, Okta, and Azure AD
- Enterprise-grade encryption (2048-bit)
- Dedicated memory and execution space for each user
- GDPR compliance
RELIABILITY
- Data redundancy and backups
- Compatible across browsers and mobile devices
- 24×7 support from survey experts
- 99.9% uptime
